24/7 secure access to medical records in a user-friendly format.

Privacy Policy

Medzingo (“Medzingo,” “we,” or “us”) is committed to protecting your privacy. This Privacy Policy (this “Policy”) explains how we collect and use information about you and your use of our website (the “Site”). The terms, “you “ and “your” refer to any visitor to our Website, including (i) casual visitors to our Site (“Site Visitors”), and (ii) our customers who purchase our products and services (“Customers”).

We urge you to read this Policy carefully so that you will understand how Medzingo may collect and use information provided by you because, by registering for Medzingo services, you agree to the terms of this Policy. If you do not agree with the terms of this Policy, please refrain from using our Site.

Personally Identifiable Information

Medzingo may collect information about you, your use of our products and services, and our business relationship with you. We may collect personally identifiable information (“PII” or “Personal Information”), meaning information that can be used to identify or contact you. Examples include your name, address, and telephone number. We may also collect non-personally identifiable information (“non-PII” or “Non-Personal Information”) about your use of our products and services and our business relationship with you when you interact with or use our Site, products or services, or respond to emails, newsletter or promotional or other informational communications.

Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information to administer the site, ensure security, and to track how visitors interact with our services.


A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We do use cookies on our site. We use session cookies to make it easier for you to navigate our site. A session cookie expires when you close your browser. We also use third-party services to better understand site usage. These third-parties use cookies on our site to track traffic and report statistical information that helps us and users in several ways, most notably for an on-going improvement of the website. The information collected by these third parties is also stored by each respective third-party.

How We Use Your Personal Information

We use the information we collect to provide you with our products and services and to respond to your questions. We also use it to provide a better customer experience and to continue improving the quality of our products and services. We may use your information to communicate with you about our products and services. We may further use your information to ensure our products, services, and website remain functioning and secure, or to investigate, prevent, or act on any illegal activities or violations of our customer agreements.

Newsletters and Promotional Email

If you no longer wish to receive our newsletters and promotional communications from Medzingo, you may opt-out of receiving them by following the instructions included in each newsletter or communication.

Unrequested Intellectual Property

This Policy does not protect you when you send business information, ideas, concepts, inventions, or other intellectual property by email or other means to Medzingo. If you want to keep any business information, ideas, concepts, inventions, or other intellectual property confidential, do not send them to Medzingo.

How We Protect Your Personal Information

Medzingo safeguards the security of the data you send us with physical, electronic, and administrative procedures using the latest industry security standards. Medzingo achieves superior levels of security through three levels of protection: Secure architecture, Secure authentication and transmission, Secure just-in-time decryption.

The Medzingo architecture is constructed using the latest state-of-the-art hardware and software solutions. Our environment is kept secure using a dedicated hardware firewall, a multi-tier architecture, and the latest anti-virus protection kept up-to-date through real-time updates.

When you access your Medzingo, digital certificate authentication is used to ensure that you are connecting to the appropriate site and that your user name and password are not compromised. When you view your Medzingo account on-line, the data is transferred using the TLS/SSL 128-bit encryption technology to ensure that your personal data cannot be intercepted during transmission between our server and your personal computer.

Your personal information is always stored in encrypted format, using industry-leading 168-bit Triple DES encryption algorithms. It is decrypted only when you access your Medzingo and only prior to secure transmission using TLS/SSL. This implies that even in the unlikely event that an intruder gains access to our environment, your personal data is not compromised because it is encrypted.

Medzingo may employ independent contractors to help manage data services, and such contractors may have access to data, similar to the access we give our employees. Also, Medzingo may store sales account data, including personally identifiable information, with a third-party application service provider.

Links to Other Sites

The Medzingo Site contains links to other sites that are not owned or controlled by Medzingo. Please be aware that Medzingo is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.

Information Obtained from Third Parties

Medzingo does not sell or trade your information. We may at times receive contact lists from other organizations. We may send mailings such as brochures to these addresses. Typically, these are one-time mailings, and the data is not entered into our database. If you want to remove yourself from the third-party's database, you must contact them directly.

Online Privacy for Children

Our website is not designed to be managed by children under the age of 13. We do not knowingly collect personal information from anyone under the age of 13 unless we first obtain permission from that child’s parent or legal guardian.

Updating or Deleting Your Personal Information

You can always contact us in order to (1) delete your Personal Information from our systems, (2) update the Personal Information you have provided to us, or (3) change your preferences with respect to marketing contacts or other activities by emailing us at privacy@Medzingo.com. We will make good faith efforts to accommodate such requests, unless such information is needed to comply with valid legal requirements or to protect the rights, property or safety of Medzingo, our employees or users, or the public. We may decline to process requests that are unreasonably repetitive or complicated, require disproportional technical effort, jeopardize the privacy of others, or would be extremely impractical.

Changes to This Policy

We reserve the right to modify this Policy at any time if our practices change or if the law requires it, so please review it frequently. If we decide to change our Policy, we will post those changes to this privacy statement, the homepage, or other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If you do not agree to the terms of this Policy, you should exit this Site immediately. Your continued use following the posting of any changes to this Policy means you agree to be bound by the terms of this Policy.

Contact Us

If you have any questions or suggestions regarding this Policy, please contact us at privacy@medzingo.com.